**Position**:
Fendi is seeking for a dynamic Retail Training Product Specialist to support the team in the evolution of the brand’s global product and business strategy, assisting training sessions and content development focused on effective materials that CAs can leverage to enhance their selling experience. This resource will oversee the scheduling of the training agenda, taking in mind the delivery objectives of product elevation, client experience and business growth. This role is based in Rome at Fendi HQ and reports to the WW Retail Training Director. **Job responsibilities**: - Contribute to the organization of planning and coordination of training sessions on a worldwide scale establishing training calendars schedules for timely delivery
- Work with zones’ training teams, collect feedback on the training materials delivered, and suggest improvements to meet local training needs
- Collaborate on the strategic definition and execution of training contents ensuring all training materials are engaging, relevant, and accessible.
- Monitor, dashboards and reports able to analyze the effectiveness of training programs and their impact on client conversion, satisfaction, retention, and loyalty, UPT (unit per transaction), cross-offering, suggesting improvements.
- Run qualitative and quantitative analyses of luxury market trends, competitor strategies, and evolving client behaviors identifying emerging needs and opportunities, providing actionable recommendations and innovative concepts that directly enhance the relevance, effectiveness, and future-readiness of our global retail training curriculum. **Profile**:



- University degree or equivalent in a relevant field
- Prior experience in retail training (minimum 3 years) in international retail companies and client experience and strategy development is required. Knowledge of retail luxury industry will be considered a plus.
- Ability to work under pressure on tight deadlines while delivering excellence, along with a results-driven attitude
- Fluency in English is required; Italian will be considered a plus.Personal traits: energy, curiosity, proactiveness, innovation.- LVMH is committed to non-discrimination and respect of each person’s singularities. _We recognize and recruit all types of talent _ **_FENDI _**
**MAISON**: - The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique - a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.

📌 Retail Training Product Specialist (Maternity Leave) (Roma)
🏢 Fendi
📍 Roma