Responsibilities:

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Support the configuration, monitoring, and maintenance of network infrastructure components, including switches, routers, firewalls, and connectivity services.

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Assist in maintaining network connectivity across data centres, cloud environments, and branch offices.

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Perform basic network troubleshooting and support incident resolution in line with defined procedures and SLAs.

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Support network-related activities for infrastructure projects, upgrades, and deployments.

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Assist in implementing network security controls and configurations as guided by senior team members.

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Monitor network performance and escalate issues when abnormalities are detected.

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Support documentation of network configurations, diagrams, and standard operating procedures.

Requirements:

- Qualification: Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Techology or equivalent.

- Basic certification in networking is preferred (eg. CCNA, Network+, or equivalent).

- Required skill(s): Basic understanding of network fundamentals, including TCP/IP, routing, switching, VLAN, DNS,



and DHCP. Exposure to network devices such as switches, routers, and firewalls. Foundational knowledge of network security concepts, including firewall rules, access control, and network segmentation.

- Familiarity with network monitoring tools and troubleshooting techniques is an added advantage.

- Key quality(s): Team player with a proactive attitude and willingness to learn. Self-motivated with good problem-solving skills and the ability to follow established procedures and guidelines. Demonstrates good communication skills and the ability to collaborate effectively within a team environment.

- Required language(s): English and Bahasa Malaysia

- Desired experience/exposure: Minimum of 1–3 years of experience in networking. Hands-on exposure to network devices such as switches, routers, and firewalls is preferred.

- Fresh graduates are encouraged to apply; prior internship experience or practical, hands-on exposure in networking will be considered an added advantage.

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