ppMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.br/With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. /ph3Job Description /h3pAs a bKey Account Manager /b, you will be responsible for developing and managing strategic customer relationships, driving the adoption of genuine parts solutions, negotiating commercial agreements, and identifying opportunities for business growth. You will act as a trusted partner to customers while collaborating cross-functionally to deliver exceptional service and sustainable commercial results. /ppDuties and Responsibilities /pulliIncrease customer loyalty and adoption of genuine spare parts across assigned key accounts. /liliIdentify and engage target customers to build strong commercial relationships and understand barriers to utilizing genuine parts through the dealer network versus independent aftermarket channels. /liliDevelop and maintain long-term partnerships with key customers, ensuring high levels of customer satisfaction. /liliNegotiate and establish service level agreements with customers to support aftersales business growth. /liliNegotiate wholesale parts agreements with customers operating their own workshop and bodyshop networks. /liliOversee the implementation and signing of commercial and service agreements. /liliMonitor account performance and business growth following the implementation of agreements.



/liliMaintain regular contact with customers and relevant internal stakeholders to ensure sustainable business development and relationship continuity. /liliReview, renew, and optimize service level agreements in line with business objectives. /liliPrepare and maintain performance reports and customer account analyses. /liliDeliver concise business updates and performance presentations to Nissan management, highlighting business impact and value creation. /li /ulh3Qualifications /h3pKnowledge and Skills /pulliStrong knowledge of automotive parts sales and the aftermarket environment. /liliProven ability to drive results through a commercial and customer-focused approach. /liliStrong business development and relationship-building skills, including prospecting and customer engagement. /liliAbility to communicate effectively with senior customer stakeholders and decision-makers. /liliExcellent planning, organization, and workload management skills. /liliStrong verbal and written communication skills with the ability to influence at all levels. /liliAbility to manage multiple priorities and meet challenging deadlines. /liliStrong analytical and reporting capabilities. /liliProficiency in Microsoft Office applications. /li /ulpKPIs /pulliNumber of incremental national agreements signed. /liliCustomer satisfaction and Net Promoter Score (NPS). /liliGrowth in genuine parts sales within assigned accounts. /liliCustomer retention and account development performance. /liliRevenue growth generated through strategic customer agreements. /li /ulh3Additional Information /h3pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p /p #J-18808-Ljbffr

📌 KAM - Automotive (Roma)
🏢 Msx International
📍 Roma