16 ago
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Pvh Italy
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Milano
ppbJOB PURPOSE /b /p pTo develop e the MTM service by presenting and proposing the Service to customers and by providing the information and the basic training required to the store staff so that they can effectively propose the service too. /p h3bRESPONSIBILITIES /b /h3 ul liIn charge of providing the service to the MTM client, from measurement taking to finished product delivery. /li liHe is the point of reference for both local and HQ functions, sharing feedback about the products and the customer’s needs, he is able to analyze the particularities of the market in terms of trends, positioning of competitors and characteristics of the clientele and continuously transfers significant information to the office. /li liHe is in charge of the administration work related to the MTM service. /li liHe ensures the follow up of any order progress and update the customer. /li liHe proactively participates in the organization and execution of MTM events, in collaboration with the relevant Store and Corporate functions.
/li liHe is in charge of the in store training for this specific product category. /li liCollaborates with the Visual Merchandiser sharing the main needs to ensure the correct rotation of seasonal products, product displays inside the shop and in the shop windows based on the sales results. /li /ul h3bKNOWLEDGE AND SKILLS /b /h3 ul liSales assistant with a solid experience in MTM and tailoring /li liStrong knowledge of the men’s product both from a technical standpoint and for selling purposes /li liAttitude and ability to convey information and knowledge to co-workers and customers /li liA specific training on MTM must be scheduled with the local and central MTM team /li /ul h3In store-service oriented /h3 h3Customer centric approach /h3 h3Engaging with strong interpersonal and communication skills /h3 h3Fluent spoken English expected. /h3 /p #J-18808-Ljbffr
📌 PRADA MTM Specialist, Milano
🏢 Pvh Italy
📍 Milano