**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. We are looking to hire an **Executive Director, General Partner
- Biopharma.** What will you do:
**Relationship Management**: Cultivate and expand deep relationships at the highest levels within the account working in close coordination with your direct reports and other departments. Establish and grow customer loyalty and Customer Delight, including proactively engaging customers with insights on industry trends and potential challenges to position proactive innovative solutions to overcome them. Drive engagement between Executive Sponsor and other senior executives within broader Thermo Fisher leadership to foster deep trust and confidence in CRG’s offerings while gaining business insights to accelerate expansion. Make connections and identify new account areas for potential footprint expansion. Build and strengthen client advocacy and engagement at the highest account organizational levels.



Establish robust CRG stakeholder management across all business units. **Account Ownership**:Drive team to achieve target within CDSD and all CRG business units. Expand existing commercial presence to grow account into strategic partner. Central point of contact for internal and external communication across all CRG. Proactively engages and drive internal stakeholders across the TMO organization (CRG, PSG, other groups), direct reports, and business partners (Finance, Legal, Sales, Operational Delivery, Governance) to ensure operational, financial and commercial goals are achieved. Coaches team and is actively involved on proposals and bid defenses and owns partnership pursuits efforts within account. Develop and maintain active account plan and demonstrate progress against planned strategies. Proactively solicits feedback from internal and external stakeholders to capture business intelligence for all account team members to share intelligence, best practices, and drive competitive differentiation. **Develops Growth Strategies**: Identifies key areas of strategic expansion within account and drives proactive selling across all business units within CRG and across PSG. Collaborates with therapeutic unit leadership to develop strategies and execute against account growth plan with emphasis on enterprise level view. Develops innovative commercial solutions (including commercial constructs, financial incentive structures, operational models)



and proactively presents to customer to address existing challenges. Proactively identify and address financial, operational, relationship and quality concerns aligned with customer needs while emphasizing TMO’s market differentiation. Develops strong working relationships with internal operational, commercial and finance partners to execute according to plan. Prioritize top revenue generation and maximize to increase market penetration. **Operational quality and efficiency**: Enterprise champion collaborating effectively with direct reports and operational colleagues to ensure exquisite operational delivery, exceed operational milestones while maintaining expected levels of quality and rigor. Coach Dev Ops and others to proactively address potential challenges and issues while optimizing existing operating models to support more efficient ways of working. Drive incumbency on account, **Team Management**: Recruit, train, and manage the high-performing account team, including business development and development operations. Foster a collaborative and motivated environment focused on accountability for results, client advocacy and innovative problem solving by providing rigorous oversight, coaching and guidance to maximize individual and team performance using Challenger methodology. Ensure consistent delivery for each business development representative of top-line sales goals and targeted profit contribution. Drives commercial execution excellence. Correctly use Salesforce and enforce all sales administrative tasks. **How will you get here**: - A bachelor’s degree in business administration, sales, or a related field is the required minimum education; MBA or advanced degree is preferred.
- Previous experience th

📌 Ed, General Partner, Biopharma (Milano)
🏢 Thermo Fisher Scientific
📍 Milano