**Position Snapshot**: - Nestlé IT Hub in Milan, Italy
- Nestlé IT, Workforce 360 stream - Digital Employee Experience team
- Permanent contract
- Full-time work and on-site with flexibility to work from home
- Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Communication, or related field (or equivalent experience)
- 3-5 years in change management or adoption roles, ideally in IT or technology environments **About the Role**:
Join our Digital Employee Experience team and help shape the future of work at Nestlé. As an Adoption & Change Specialist, you’ll drive change management initiatives across Zone Europe, ensuring employees embrace new technologies and ways of working. From Artificial Intelligence to next-generation productivity tools, you’ll play a key role in enabling adoption and delivering measurable business impact. **What You’ll Do**: - Lead adoption and change management activities for IT and digital transformation projects across European markets.
- Develop and execute change strategies, communication plans, and training programs to maximize user engagement.
- Partner with stakeholders to assess change impacts, manage resistance, and build champions networks.




- Monitor adoption metrics and provide insights to improve user experience and project outcomes. **What We’re Looking For**: - Education: Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Communication, Information Technology or related field (or equivalent experience).
- Experience: 3-5 years in change management or adoption roles, ideally in IT or technology environments.
- Familiarity with change frameworks (e.g., Prosci/ADKAR) and agile ways of working.
- Data‑driven mindset; ability to analyse adoption/support data and recommend improvements.
- Experience creating enablement assets (e.g., Canva, short videos) is a plus.
- Strong communication and stakeholder management skills in a multicultural environment.
- Fluent in English; additional European languages are a plus. **Why Join Us**: - Work in a dynamic, international hub driving cutting-edge digital initiatives.
- Hybrid working model with flexibility and work-life balance.
- Opportunities for growth, learning, and impact at scale. **Application Instructions**:
Ready to make an impact?

📌 Adoption and Change Specialist (Assago)
🏢 Nestlé IT
📍 Assago