JLL supports the Whole You, personally and professionally.
Technical Operations LeadershipLead and coordinate preventive and corrective maintenance programs for life sciences facilities, excluding HVAC systems
Oversee processing of work order tickets through first-level support systems and coordinate repair implementations via external contractors
Ensure compliance with FDA, GMP, and other regulatory standards specific to life sciences environments
Support space management activities using CAFM tools and provide operational assistance for pest control programs
Manage facility renovations, refurbishments, and small infrastructure projects while maintaining operational continuity
Team Leadership & Development
Supervise and develop technical team members, providing coaching and performance management
Drive change management initiatives and process improvements within the technical operations team
Foster a culture of continuous improvement and proactive problem-solving
Identify and implement new service offerings and business opportunities for the account
Quality & Compliance Management
Maintain adherence to JLL safety protocols, quality standards, and environmental guidelines
Ensure all maintenance activities comply with life sciences industry regulations and client SOPs
Document and report on maintenance activities, compliance metrics, and system performance
Participate in audits and regulatory inspections as required
Required QualificationsEducation & Experience
Technical education/certification in facilities management, engineering, or related field
Minimum 5+ years of industrial facility management experience, preferably in life sciences, pharmaceutical, or biotechnology environments
Demonstrated experience in both hands-on maintenance work and supervisory roles




Project management experience with facility maintenance and infrastructure projects
Technical Competencies
Comprehensive knowledge of building systems, mechanical repair, and general maintenance practices
Proficiency with CAFM systems and maintenance management software
Advanced MS Office skills and SAP experience preferred
Understanding of life sciences regulatory requirements (GMP, FDA guidelines) strongly preferred
Leadership & Professional Skills
Proven team leadership and people management capabilities
Excellent communication skills with ability to interface with clients and stakeholders
Strong change management and organizational development skills
Proactive, hands-on approach with ability to work independently
Adaptability and interest in expanding service offerings and business development
Work Environment
This role operates within laboratory and manufacturing environments where strict adherence to safety protocols is required
Work schedules may occasionally include evening or weekend coverage to address emergency situations
Operational activities involve movement throughout facilities, access to various plant areas, and equipment handling for maintenance interventions
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- Leadership delle Operazioni Tecniche




Guidare e coordinare i programmi di manutenzione preventiva e correttiva per le strutture delle scienze della vita, esclusi i sistemi HVAC
Supervisionare l'elaborazione dei ticket degli ordini di lavoro attraverso i sistemi di supporto di primo livello e coordinare le implementazioni di riparazione tramite appaltatori esterni
Garantire la conformità agli standard FDA, GMP e altri requisiti normativi specifici per gli ambienti delle scienze della vita
Supportare le attività di gestione degli spazi utilizzando gli strumenti CAFM e fornire assistenza operativa per i programmi di controllo dei parassiti
Gestire ristrutturazioni, rinnovamenti e piccoli progetti infrastrutturali mantenendo la continuità operativa
Leadership e Sviluppo del Team
Supervisionare e sviluppare i membri del team tecnico, fornendo coaching e gestione delle performance
Guidare le iniziative di change management e i miglioramenti dei processi all'interno del team delle operazioni tecniche
Promuovere una cultura di miglioramento continuo e risoluzione proattiva dei problemi
Identificare e implementare nuove offerte di servizio e occasione di business per l'account
Gestione della Qualità e Conformità
Mantenere l'aderenza ai protocolli di sicurezza JLL, agli standard di qualità e alle linee guida ambientali
Garantire che tutte le attività di manutenzione rispettino le normative del settore delle scienze della vita e le SOP del cliente
Documentare e riferire sulle attività di manutenzione, metriche di conformità e prestazioni del sistema
Partecipare agli audit e alle ispezioni normative come richiesto
Qualifiche RichiesteFormazione ed Esperienza
Formazione técnica/certificazione in facility management, ingegneria o campo correlato
Minimo 5+ anni di esperienza nella gestione di strutture industriali, preferibilment

📌 Facilities Technician (Milano)
🏢 Jll
📍 Milano