Citi Commercial Bank (CCB) offers its clients the global banking network, thought leadership and global product capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market (sales up to USD 3 bn.) and high growth companies with an international footprint. We provide banking and financial solutions to our clients across 5 key growth industries: Business & Professional Services, Industrials, Digital-Technology & Communications, Consumer and Healthcare. **Key Responsibilities**: - Partner with Relationship Managers and product partners to drive execution of new client and subsidiary onboardings, ensuring KYC and initial credit set-ups are accurately completed
- Engage key contacts within the client organisation to resolve onboarding and operational issues while maintaining a high level of client confidence and satisfaction.
- Oversee and manage the precise execution of onboarding and account-opening processes for new clients and new products across existing clients
- Ensure timely and accurate execution of KYC, AML, and regulatory requirements in coordination with Compliance and Risk teams.
- Facilitate clients access Citi’s global network by coordinating and executing strategies with regional teams and product experts to deliver international banking needs for clients.
- Execute timely, high-quality responses to client inquiries, resolve operational issues in coordination with internal teams to maintain control.
- Oversee day-to-day transactional needs for a portfolio of clients, ensuring controlled delivery of credit, treasury, and trade finance solutions
- Act as a key liaison in coordinating resolution of critical operational issues in partnership with Operations, Legal,



Compliance and other control functions to ensure effective risk mitigation.
- Execute in cash transaction implementation and coordination of account functions in support of bankers
- Partner with Citi’s product teams to identify cross-sell opportunities and align client needs with global solutions for effective execution
- Partner effectively with CCB team members, including Analysts, Associates and Cash Business Development, to ensure the precise execution of client commitments and strategic objectives
- Actively contribute to internal projects related to process improvement, operational execution, onboarding experience, regulatory updates, or platform enhancements. **Development Value**: - Gain hands-on experience supporting complex cross-border commercial banking relationships
- Develop deep experience in Cash Management, credit processes, KYC, risk management, and global product solutions within one of the world’s leading financial institutions.
- Build strong internal network across Citi’s Commercial Bank, Risk, Product, and Global functions - positioning you for future mobility and career progression.
- Agevolazioni from structured learning, mentorship, and exposure to senior stakeholders and high-growth sectors.
- Grow in a culture that values continuous learning, operational excellence,



and client-centric problem -solving. **Knowledge & Skills**: - Commercial / Corporate banking experience;
- Strong interpersonal and stakeholder coordination skills with a client-focused mindset; capable of working independently and collaboratively
- Basic knowledge of trade, lending, FX and other cash products.
- Organizational skills are a must;
- Ability to multi-task and prioritize
- Relationship skills and ability to maintain an effective network across the organization;
- Proficient n Microsoft Office (Word, Excel and PowerPoint);ability to learn and to adapt to new systems quickly
- Fluency in English and Italian required (written and spoken). **Education**: - Bachelors/University degree or equivalent experience**Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Commercial Sales Support
- **Time Type**:
Full time
- **Primary Location Full Time Salary Range**:
€56,700.00 - €89,700.00
- **Most Relevant Skills** Please see the requirements listed above.
- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter.
- **Automated Processing and AI** Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.- This job opening is for an existing job vacancy._-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Relationship Associate - Milan (Milano)
🏢 Citi
📍 Milano