BE AN ESSENTIAL PART OF EVERYDAY LIFE **DHL Supply Chain** is the global leader in contract logistics, committed to delivering innovative, high-value solutions to its customers. **We are**currently**looking for an**Business Controller (**Open Book Controller**)** dedicated to a strategic customer. This role ensures accurate and transparent financial management of Open Book contracts by developing and maintaining tariff models in line with contractual agreements. Acting as a key business partner to Operations and Contract Management, the **Business Controller (Open Book Controller)** ensures alignment between operational performance, financial results, and contractual structures, with direct interaction with the customer. **Key**Responsibilities**
- Develop and manage Open Book tariff models in line with contractual agreements
- Prepare monthly Open Book invoices and support the approval process with the customer
- Deliver detailed financial reporting to the client, ensuring accurate cost allocation consistent with contractual structures
- Perform monthly variance analysis versus Budget and Forecast, focusing on costs and operational drivers (e.g., FTEs, volumes, productivity)
- Manage quarterly and annual true-up processes, ensuring reconciliation between reporting and accounting data
- Certify recharged costs based on service contracts, purchase orders, and supplier invoices,



in coordination with Accounting, Operations, and Support Functions
- Support audits performed by the customer or external auditors
- Lead the Open Book budgeting and forecasting process, including what-if analyses on volumes and cost drivers
- Contribute to DHL Supply Chain reporting, planning, and forecasting cycles
- Drive continuous improvement and productivity initiatives within the contractual framework
- Act as a business partner to Operations and Contract Managers, providing ad hoc financial analysis and support for both internal stakeholders and the customer **What We’re Looking For**
- Degree in Economics or a related field
- At least 10 years of experience in Controlling
- Solid experience in cost center controlling (profit center exposure is a plus)
- Background in structured and complex environments; experience in contract logistics is an advantage
- Strong proficiency in Microsoft Office
- Fluent English, both written and spoken **Key Competencies**
- Problem solving: structured and solution-oriented approach focused on achieving targets
- Teamwork: strong cross-functional collaboration skills
- Decision making: ability to assess alternatives and take informed decisions
- Resilience: ability to operate effectively under pressure and manage multiple priorities

📌 Business Controller (Open Book Controller) (Peschiera Borromeo)
🏢 Dhl
📍 Peschiera Borromeo