DEADLINE FOR APPLICATIONS

8 September 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

- WFP is a 2020 Nobel Peace Prize Laureate.

- WFP offers a highly inclusive, diverse, and multicultural working environment.

- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Business Analyst
TYPE OF CONTRACT: Regular CST Level I
UNIT/DIVISION: MSDI (AMU)
DUTY STATION (City, Country): Rome, Italy
DURATION: EOD 9 Sept 2026 – 31 Dec 2026 with possible extension
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WFP has been awarded the Nobel Peace Prize for 2020 for its efforts to combat hunger, for its contribution to bettering conditions for peace in conflict-affected areas and for acting as a driving force in efforts to prevent the use of hunger as a weapon of war and conflict.
ORGANIZATIONAL CONTEXT
The Asset Management Unit (AMU) is part of the Management Service Division - Infrastructure and Facilities Management Branch (MSDI) of WFP. The AMU is responsible to provide all WFP offices with the necessary policies, guidance, tools, to managed assets globally. Asset (including light and armoured vehicles, generators and pre-fabs but also ITC equipment, etc.) are essential to deliver our mandate to serve our beneficiaries. AMU is taking great strides on its new approach to responsible asset management through improved tracking, accounting, policy and guidance.
To enable effective Asset Management, WFP uses multiple tools critical for efficient location monitoring, inventory counts, and oversight of maintenance, asset condition, and depreciation for high-value and business- critical assets.
Asset Management requires strengthened tools and system integration which support and enable the simplification and digitization of related processes. The Global Equipment Management System (GEMS) and GEMS Mobile are the WFP corporate systems designated for operational asset management. While GEMS is a module of the corporate ERP (WINGS), it requires enhancements and further integration. Additional tools such as the Fleet Management System (FMS), ARCHIBUS (which lists WFP premises), are interlinked with GEMS- related business processes and further systems integration is also required with them.
The AMU is currently seeking a Business Analyst who will support the AMU with its System Integration workstream. With the appropriate end-to-end service skills to design, prototype, and validate requirements and functionalities ensuring that the user is at the centre of the design process and define how business processes need to change to become more effective. The incumbent is expected to have knowledge on how to manage product backlog, how to define a Product Canvas and Product Roadmap outlining the vision and the evolution of the product.
This position is suited for someone who can work independently, has excellent written communications skills,



is impeccably organized, technology-savvy, quick to learn new tools and to familiarize with business processes so that s/he can understand subject matter experts.
TERMS OF REFERENCE
FOR SHORT-TERM/CONSULTANCY CONTRACTS
ACCOUNTABILITIES/RESPONSIBILITIES:
Under the supervision of the Head of AMU, the consultant will have the following responsibilities:
SYSTEM INTEGRATION & ENHANCEMENTS
1. Understand the existing solutions and organize/lead workshops with Business Process Experts on how to improve them and ensure further automated and integrated dataflow.
2. Gather, document and analyse business requirements.
3. Document all change requests across all AM Systems, prioritize according to business needs, design and ensure comprehensive testing across all relevant and possibly impacted systems are performed (could consist in executing the tests themselves or participate to them).
4. When Agile is applied, take the role of “Scrum Product Owner” becoming responsible for managing the Product Backlog including:
a. Clearly identify and describe Product Backlog Items in order to build a shared understanding of the problem and solution with the Development Team, ensuring the Development Team understands items in the Product Backlog to the level needed;
b. Make decisions, in consultation with Stakeholders, regarding the priority of Product Backlog Items;
c. Determine whether product backlog items were satisfactorily delivered; and
d. Ensure transparency into the upcoming work of the Development Team.
5. Revise all the necessary document produced by the Technology / IT division (TEC)’s counterpart such as (but not limited to): use cases diagrams, business processes diagrams, users-systems interactions diagrams, blueprints and functional specifications. An understanding of dataflow charts and high-level database diagrams is desired.
6. Prepare design proposal for processes and corresponding dataflow not yet supported by existing solution.
7. Ensure completeness and formal correctness of business process maps including RACIs and related workflows. Liaise with Business Process Expert to validate business processes, RACIs and workflows.
BUSINESS INTELLIGENCE
8. Support the Business Stream leader with formulating and documenting business requirements for dashboard reporting functionalities.
9. Liaise with BI specialist and Business Stream leader to convert the business requirements into viable dashboard.
SUPPORT
10. Proactively provide AMU manager with an update on the progress versus planning, discuss open points, etc. Update project planning documents with latest timeline, etc.
11. Provide comprehensive guidance, support, and performance management to juniors or trainees to help them successfully deliver on their responsibilities, objectives project and professional development.
12. Produce NFR of key meetings, document and follow up on any open points identified during discussions between AMU and TEC.
13. Develop and maintain effective relationships with WFP business owners and users and ensure timely resolution of business process issues and validation of developed business process business content.
14. Provide advisory to AMU management group on the technical solutions and their ability to address business requirements.
15. Assist with the upcoming ERP migration to S4 (a full GEMS refactoring)
16. Document key changes introduced to current processes and the related impacts in operations to enable another team member to translate them into training/communication materials.
17. Ensure processes, flows and user guides are constantly updated in the event of changes and improvements to the solution or business processes.
18. Take the lead on selected technical development workstreams related to Auction Digital Office and Online Auctions, including: collecting and supporting the resolution of residual system issues; drafting and refining business requirements; supporting system testing; and leading meetings with the Digital team.
19. Co-lead weekly updates with GAS, taking the lead on system-related matters; serve as focal point for escalation to the Digital team, channeling issues, managing stakeholder expectations regarding system developments and priorities, and ensuring continuity of Auction Digital Office and Online Auctions activities.
20. Provide strategic advice and recommendations on the Auction Digital Office and Online Auctions roadmap, ensuring alignment with agreed priorities, business needs, and the broader objectives of the Global Asset Service and UN System Online Auctions Shared Service; organize dedicated review jointly agreed workplan activities,



in addition to regular coordination calls.
21. Any other duties as required.
DELIVERABLES AT THE END OF THE CONTRACT:
- All change requests for GEMS and GEMS mobile reconciliation tool being logged in GSM
- Validated business requirements for
o GEMS Mobile reconciliation tool (new generation)
o Business Intelligence tools
- Draft business requirements for:
o GEMS Mobile app new generation and other AMU projects
- Updated project documents (relevant part of the overall unit workplan, to do lists, open points list, etc.)
- Updated processes in eGuide
- Support AMU as necessary on the digitalization of its services
- NFR of key meetings related to this workstream
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: University master’s degree in Computer Sciences, Engineering, Economics, Statistics, Finance, Facility Management, or other related discipline relevant area.
Experience: A minimum 5 years of professional experience
Knowledge & Skills:
- In-depth knowledge and experience with Agile and Scrum. Knowledge of Product and Project Management methodologies and tools. Experience gathering business and user requirements. Ability to influence cross-functionally to manage projects within a matrix environment; Ability to manage budget, resources and risks. Ability to manage Stakeholders also at senior levels.
- Extensive knowledge with business process mapping methodologies, notation (BPMN)
- An understanding of dataflow charts and high-level database diagrams is desired.
- Extensive proficiency in MS Office (Word, Excel, Power Point, Outlook)
- Proficiency in user-guide creation tools is an asset
- Ability to communicate complex ideas effectively – both verbally and in writing
- Exceptional analytical and quantitative problem-solving skills
- Ability to work collaboratively in a team environment
- Ability to work effectively with people at all levels in an organization

Accepted by Short-term/Consultancy contract holder (name & signature):
…………………………………………………………………………………………………………… Date: ……………………… 30 Jun 26

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REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

- If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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