The Professional Services Consultant will act as a subject matter expert for implementing Juniper Networks products and solutions, with a strong emphasis on Juniper Mist for EX, APs, SSR, Mist Wired Assurance, Mist WAN Assurance, Mist Wireless Assurance, Mist NAC, and site survey expertise.

Key Responsibilities
- Operational Excellence: Provide expert guidance and hands-on support to operations teams to maintain network stability, performance, and security during event-time operations.
- Stakeholder Engagement: Work closely with venue managers, engineering teams, service providers, and event leadership to align designs and deployments with event timelines and evolving requirements.
- Issue Resolution: Diagnose and resolve complex network incidents quickly to protect critical event services
- Documentation & Handover: Create and maintain documentation such as network diagrams, implementation guides, and operational runbooks for seamless handover.

Location:
- L2 - onsite in Milan, client offices - day shift
- L2+ - onsite in the clusters (Livigno, Cortina, Predazzo, MMC Milan)



- 1 shift during the evening and on telephone support off hours.
- L3 - onsite in Milan, client's Technical Operations Centre - part of 24x7 shift team

Rota (CEST)
- Day: 06:00 â 15:00
- Evening : 14:00 â 23:00
- Night: 22:00 â 07:00

Requirements
Required Qualifications
- 5+ years in enterprise networking consulting or solution delivery, ideally in large-scale or high-availability environments (sports, broadcast, public venues).
- Expertise in designing and implementing Wi-Fi solutions.
- Strong knowledge of monitoring, incident management, and operational support.
- Skilled in leading multi-vendor, cross-functional teams on time-critical projects.
- Excellent communication with technical teams and senior stakeholders.

Preferred Qualifications
- Background in international events (sports, entertainment, similar).
- Certifications: JNCIS-Mist, JNCIP-Mist, JNCIE-ENT.
- Experience with Mist AP

📌 MIST (6 positions available, 1 x1 x+ and 1 x (Milano)
🏢 Comgent
📍 Milano