Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Flying Doctor Manager acts as the single technical point of contact in-country.
The role coordinates the collection, consolidation, and presentation of technical information and incident feedback, ensures country-impacting issues are recognized and addressed.
The Technical Delegate Manager (Automotive) is responsible for executing on-site and remote missions to accelerate vehicle repair lead times,



resolve complex technical incidents, and support service networks in delivering first-time-right fixes. This is a field based position.
The position also leads and steers the local Swift-Dealers team to drive timely resolution of technical cases, elevate customer satisfaction, and optimize cost and service outcomes.
Key activities and responsibilities:
- Serve as the sole in-country technical interface with the regional SSDS team, ensuring clear, timely, and accurate communication.
- Coordinate the creation, submission, and presentation of technical reports, incident summaries, and root-cause insights.
- Execute field and remote missions to support dealerships, authorized repairers, and technical centers across Europe, reducing vehicle downtime and backlog.
- Diagnose and resolve complex technical incidents on customer vehicles, including advanced electrical/electronic and multiplexing faults.
- Analyze issues affect

📌 Automotive Flying Doctor Manager (Rivalta di Torino)
🏢 Msx International
📍 Rivalta di Torino