Duties and Responsibilities:
- Ensure cleanliness standard are maintained in all guestrooms on a daily basis.
- Neatly fold bedspread and place in designated area.
- If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities.
- Efficiently turndown bed to meet appearance standard as demonstrated.
- Inspect all guestroom fresh linens for cleanliness and sub standard appearance.
- Place foot mats and slippers on both (one) side of the bed.
- Set up turndown tray with ice and water as well as other turndown amenities as demonstrated.
- Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
- Arrange all clothing items in occupied guestrooms are folded or hung neatly according to standard as demonstrated.
- Replace guest amenities when appropriate.
- Vacuum Guest room carpet furniture and baseboards according to standard if needed during the service.
- Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips.
- Turn on stereo/television to appropriate turndown standard.




- Empty waste baskets
- Replace all used drinking glasses to standard
- Turn on appropriate lighting if guest is not present during service.
- Remove all room service trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
- Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
- Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
- Ensure that all electronic devices (television, stereo, telephones) are working properly.
- Evaluate work assignment and prioritize work load according to guest requests.
- Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
- Organize supply closets and work areas so that the Housekeeping Department operates, maintains a

📌 Cameriera ai piani (Lago di Como)
🏢 Mandarin Oriental The Hotel Group
📍 Lago di Como