Duties and Supporting Responsibilities:
- Assist guests courteously and efficiently
- Set up tables up to our standard
- Maintain the in room dining area and station clean at all the time
- Take or deliver guest food orders
- Set up amenities and service cart
- Make sure that all silver and glasses are wiped and spotless
- Make sure that all product served are accounted for on the final bill before presenting it
- Very passionate about food & beverages
- Anticipate guest needs, as to where guests will never have to ask for anything
- Attend all food and beverage training classes
- At the end of the shift deliver all checks and report to the appropriate place according to rules
- Following the posted opening and closing duties and side work sheet
- Attend daily communication meeting
- Attend monthly department meeting

Job Requirements:

Mandatory




- Have a minimum of 2 years experience in a luxury in-room dining establishment
- Willing to work a flexible schedule and holidays
- Work in a safe, prudent and organized manner
- Have the ability to handle multiple tasks at one time
- Have excellent communication and organization skills
- Be able to consistently delight and satisfy our guest
- Have the ability to handle guest requests in a detailed manner
- Reading, writing and oral proficiency in the English Language and Italian
- Professional appearance

Desiderable
- HACCP Certificate
- The knowledge of a third language is a plus
- International work experiences

📌 Commis de Rang In Room Dining- Season 2021 (Lago di Como)
🏢 Mandarin Oriental The Hotel Group
📍 Lago di Como