Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.
You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.
You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.
What will be your mission?
Luxury hospitality is not simply about service — it is about creating access, emotions and unforgettable moments.
We are looking for a passionate and highly connected Concierge to join our 5-star luxury hotel in Rome, delivering bespoke experiences with elegance, discretion and deep cultural awareness.
This role is designed for a hospitality professional able to anticipate guests’ needs, curate unique itineraries and represent the very essence of Roman excellence and international luxury service.
What will you do?
- Anticipate all guest needs and handle all guest inquiries.
- Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities and food and beverage outlets.
- Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.
- Deliver personalised concierge services to an international luxury clientele
- Curate exclusive experiences, reservations and tailor-made itineraries
- Promote Rome’s cultural, artistic and gastronomic heritage with confidence and storytelling ability
- Coordinate guest requests with discretion, efficiency and attention to detail
- Build and maintain strong relationships with luxury partners and local networks
- Ensure exceptional guest satisfaction and service excellence standards at all times
What are we looking for?
- Deg
📌 Concierge Agent (Italia)
🏢 MINOR Hotels
📍 Italia
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