Job Title: Front Desk Clerk
Work Hours
- Full-Time (Approx. 35 hours/week)
- Monday – Friday
- 0800 – 1700 (Thursday starts at 1300)

Location
- ACS Building 108, Caserma Ederle, Vicenza, Italy

Duties
- Greet and assist walk-in and phone customers
- Direct customers to appropriate ACS offices or installation agencies
- Maintain Client Tracking System (CTS) with daily entries
- Record customer details (name, rank, DOB, unit, contact info)
- Update and manage ACS calendar and reservations daily
- Maintain customer sign-in sheets and service records
- Archive CTS and submit monthly reports by the 5th of each month
- Ensure professional, confidential, and courteous service at all times

Qualifications
- Experience in customer service or administrative support
- Strong communication and interpersonal skills
- Basic computer proficiency (data entry, tracking systems)
- Ability to manage records and schedules accurately
- Professional demeanor with strong attention to confidentiality

📌 Front Desk Clerk (Vicenza)
🏢 Ladgov
📍 Vicenza