At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.
If you’re ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.
MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.
THE ROLE
As Scalapay grows, Gabriele Alessi, our Head of Operations and Giulia Rinalidi, our Merchant onboarding & Support team lead are looking for a Merchant Onboarding intern to join their team for the next 6 months and help them properly onboard our merchants.
This role is based in Milan where we’ll expect to see you at least three days per week, but as per our lavoro da remoto policy, we also allow you to work two remote days per week.
We like to think that we're pretty good at offering a job where you can thrive and that fits nicely into a fulfilled life.
KEY RESPONSIBILITIES
- Reading, analyzing and processing the KYC documents sent by the merchants
- Reviewing KYC information collected and approve or reject the merchant if something does not fit our internal policy
- Analyzing and documenting financial issues or problems;
- Conducting day-to-day administrative tasks related to the process accurately and timely, by communicating with colleagues and/or Sales/Legal Dept to avoid any breaches to internal rules and unnecessary delays.
- Communicating useful insights and potential improvements to the team
EXPECTED KEY RESULTS
- Onboarding customers daily in a proper way;
- Improving the onboarding process in Italy to make it a frictionless experience for the merchants.
WHO WE'RE LOOKING FOR
Must have
- You are in your final year studying towards an economic degree or equivalent;
- You are fluent in Italian and English
- You're d
📌 Merchant Onboarding Intern (Milano)
🏢 Scalapay
📍 Milano
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