Key Responsibilities

Team Leadership
Lead and coordinate teleoperations teams across multiple shifts Manage daily staffing and operational coverage Support onboarding, training, and mentoring of new operators Promote compliance with safety and operational procedures
Operations Management
Monitor operational KPIs and productivity metrics Ensure delivery against quality and performance targets Coordinate robot deployment schedules and operational readiness Manage incident escalation and resolution processes
Stakeholder Coordination
Serve as the primary operational contact for internal and external stakeholders Collaborate with engineering, product, and project management teams Prepare operational reports and performance summaries Support customer-facing robotics programs and deployments
Requirements

Essential




Previous experience leading operational teams Strong communication and organizational skills Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations Ability to work in fast-paced, technology-driven environments
Preferred
Experience supporting robotics, AI, AV/ADAS, drone, or automation programs Experience managing distributed or shift-based teams Technical background in engineering, operations, or industrial environments
What We Offer
Leadership role within a rapidly growing robotics sector Opportunity to help scale next-generation robotics deployments International projects and client exposure Career growth opportunities across robotics and AI operations Collaborative environment working alongside engineering and product teams

📌 Senior Teleoperations Lead (Milano)
🏢 Terry Soot
📍 Milano