Reporting directly to the General Manager, the Director of Human Resources will be a key member of the hotel's Executive Committee (ExCom) and will lead the overall People & Culture strategy throughout the pre-opening and operational phases.
The successful candidate will build the Human Resources department from the ground up, recruit and onboard approximately 90-100 employees, implement HR policies and procedures, and create an environment built on trust, respect, inclusion, engagement and excellence.
Key Responsibilities
- Develop and execute the Human Resources strategy during pre-opening and ongoing operations.
- Lead the recruitment campaign for approximately 90-100 colleagues across all hotel departments.
- Develop employer branding initiatives and establish strong partnerships with hospitality schools, universities and recruitment agencies.
- Ensure full compliance with Italian Labour Law, National Collective Labour Agreements (CCNL), employment contracts and all relevant employment jurisprudence.
- Manage employee relations, disciplinary procedures,



labour disputes and legal compliance with the highest professional standards.
- Ensure HR processes comply with GDPR and Italian privacy legislation.
- Develop and implement HR policies aligned with IHG standards and Italian legislation.
- Lead onboarding, performance management, succession planning, learning and development, talent management and employee engagement initiatives.
- Foster a culture of trust, collaboration, inclusion, diversity and wellbeing.
- Coach department heads and managers on leadership, employee relations and performance management.
- Oversee payroll administration together with Finance and external payroll providers where applicable.
- Manage the Human Resources operating budget, including payroll planning, recruitment, training and employee engagement initiatives.
- Ensure accurate HR reporting, workforce planning and organisational development.

Candidate Profile
The ideal candidate wil

📌 Director of Human Resources (Mazzarò)
🏢 Intercontinental Hotels Group
📍 Mazzarò