Position The Department Manager works close to the Store Manager to support the Store' organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. È la persona giusta per questa possibilità? Si assicuri di leggere la descrizione completa qui sotto. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team, and general day-by-day management.
Job Responsabilities Main Responsibilities Category Sales Management and Business Development Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
Monitor and achieve category department performance with relevant KPIs
Analyze the category business, propose and implement action plans to improve results
Set category performance target for the team and individual with the Store Manager
Be sensitive to competitors' trading activities and give feedback to Store Manager




Client Management Leverage all clienteling tools to achieve Department and Store business goals
Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities
Manage customer service quality, to meet customer expectations by offering excellent customer service standards
Improve Mystery Shopper Results with action plans
Implement appropriate CRM tools and develop loyal customer of particular product category
Act as brand category ambassador to educate VIP and new Clients
Participate into ad-hoc Clientele projects
Operations and Visual Merchandising Ensure that merchandize is properly managed, displayed, stored and maintained by team
Maintain inventory accuracy and shrink rates within company standards
Report to Stock Planning and Merchandising team when there is out of stock on best sellers
Maintain the Visual Merchandising consistent with Company standards
Align periodically visual merchandising and sal

📌 Department Manager Men collection (Roma)
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📍 Roma