Job Purpose
The IT Business Analyst gathers and analyzes business requirements, and drafts functional designs to deliver large-scale corporate software implementations.
Key Accountabilities
Understand and map current and future workflows, document current and future state processes
Work with stakeholders to gather requirements and produce documentation
Provides consulting services designed to solve the most complex business and technology issues on our systems
Collaborates with Product Owners and development teams to transform requirements into efficient system solutions, ensuring quality, timeliness, and cost-effectiveness
Qualifications
• 5 or more years of proven experience in the role, supporting medium to large size projects;
• 2 or 3 years of proven experience on project management;
• Proven expertise in guiding teams with AGILE methodologies and mastery of AGILE principles and practices (SCRUM, KANBAN and SAFe certifications are a plus);
• Proven experience and subject matter expertise in business/systems analysis in any 1 of the following functions – Inventory Management,



Flights Management, Booking funnel for eCommerce, Order taking, Service Delivery;
• Excellent understanding of one of the following industry: cruise, transportation or leisure;
• Great communication skills to relate to and communicate clearly with business and technical stakeholders;
• Solid process and workflow mapping experience;
• Strong knowledge of Enterprise Integration Patterns (EIP);
• Solid technical background, with understanding or hands-on experience in software development and web technologies;
• Bachelor's degree required, degree in Computer Science Engineering (or equivalent);
• Fluent in English both oral and written, Italian is a preference;
• Excellent analytical and problem solving skills, strong critical thinker with problem solving aptitude;
• Excellent communication skills with ability to exemplify the technical aspect of a solution.
VISA Requirements
Right to work in

📌 IT Business Analyst (Napoli)
🏢 Msc Cruises
📍 Napoli