CUSTOMER ARCHITECT (MARKETING ANALYTICS & EXPERIMENTATION)

CUSTOMER SOLUTIONS GROUP · FULL-TIME · REMOTE, UNITED STATES

We're looking for a Customer Architect who brings marketing analytics expertise
to the customer relationship. The best partners to our enterprise teams are
practitioners who understand the data challenges these marketers are trying to
solve. In this role, you'll partner with AI-forward enterprise teams as they
build on GrowthLoop’s platform and own both the technical relationship
end-to-end, from kickoff through expansion.

WHAT YOU'LL DO

Customer Onboarding & Implementation
You'll lead end-to-end onboarding projects for enterprise customers, from
pre-kickoff technical discovery through first value milestone and go-live. That
means owning the technical implementation of GrowthLoop across cloud data
warehouses (BigQuery, Snowflake, Redshift, Databricks), destination
integrations, and data modeling. You'll build and maintain the artifacts that
make these projects run: project Gantt charts, kickoff decks, use case trackers,
and data workshop materials.



And you'll use AI to make all of it faster and
sharper than any traditional implementation.

Marketing Analytics & AI Enablement
You'll be a hands-on analytics partner to your customers, digging into their
data to answer the questions their marketers actually care about: which
audiences to target, how a campaign is doing, and what a channel is really
worth. You'll put causality to work, helping them move from guessing what drives
behavior to knowing which actions change it. You'll set up agentic workflows for
audience ideation, campaign optimization, and performance analysis that cut
their reliance on engineering. And you'll keep up with what's new in AI and
martech, and bring it to your customers before they think to ask.

Technical Account Management

Once a customer is live, you'll stay their technical point of contact, and
partner closely with other Customer Architects on the account side, from
b

📌 Customer Architect (Roma)
🏢 GrowthLoop
📍 Roma