JOB PURPOSE

The R&D; Digital Solutions Specialist supports the operation, compliance and
continuous evolution of digital systems that enable efficient, high quality
clinical development across the Group.
Working closely with the Group R&D; Digital Solutions Manager, the role combines
hands-on operational ownership of Veeva Clinical systems with responsibility for
maintaining Computer System Validation (CSV) and inspection readiness within a
GxP-regulated environment.
Beyond day-to-day system operations, the position contributes to the future
development of digital and data-driven solutions in Clinical Operations,
supporting system enhancements, process optimisation and the adoption of
innovative approaches that improve oversight, quality and efficiency in clinical
trials.

KEY RESPONSIBILITIES

Digital Systems Operations & Clinical Study Enablement
• Provide day-to-day operational support and administration of R&D; digital
systems, with primary focus on Veeva Clinical Suite (eTMF/CTMS, CDMS, RTSM).
• Act as business/system administrator for assigned systems, including user




access management, role configuration and permissions for internal and external
users.
• Support the operational use of Veeva systems across clinical studies,
including data exports, integrations, issue resolution and user support.
• Serve as a key operational contact for clinical teams, ensuring systems
effectively support study delivery.

System Lifecycle, Innovation & Continuous Improvement
• Coordinate Veeva releases, upgrades and configuration changes, including
impact assessment, validation activities and stakeholder communication.
• Contribute to the evolution of digital solutions within Clinical
Operations, supporting system enhancements, automation opportunities and
improved data flows.
• Support initiatives that strengthen data-driven oversight, inspection
readiness and operational efficiency across clinical trials.
• Provide operational project management support for R&D; digital and
innov

📌 R&D Digital Solutions Specialist (Milano)
🏢 Recordati
📍 Milano