BTO Research is a consulting firm , part of the Relatech Group , that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.
Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation .
This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management , Digital Transformation , Change Management , Cybersecurity and Digital Marketing .
We believe in the value of excellence and promote an environment where people can grow together , thanks to the contamination between different skills.
- Ensure the operational stability and governance of the IT Asset Management platform, supporting accurate and reliable asset data management.
- Act as the key point of coordination between the IT Asset Management team and the ServiceNow platform team for platform configuration, governance, and enhancements.




- Oversee the administration and evolution of ServiceNow ITAM modules and CMDB structures to support IT asset lifecycle processes.
- Ensure data integrity, consistency, and completeness across asset records and related data structures.
- Manage and monitor integrations between ServiceNow and enterprise systems to maintain aligned and synchronized asset data.
- Support the development of reporting, dashboards, and performance indicators to enable transparency and informed decision-making.
- Collaborate with ITSM teams and other technology stakeholders to ensure alignment between processes, platforms, and data models.
- Contribute to platform improvements, data governance initiatives, and the continuous optimization of ITAM capabilities.
- Minimum 5 years of experience in ServiceNow platform administration, IT Asset Management tools, or comparable enterprise platform environments.
- Strong familiarity with ServiceNow ITAM

📌 Group ITAM Tool (Turbigo)
🏢 BTO Research
📍 Turbigo