The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y.
Jordan Health is now seeking an IT Support Technician who, under the guidance of the IT Systems Manager, is primarily responsible for providing advanced technical support and serves as the escalation point for IT issues across the organization. This role is responsible for hands-on troubleshooting, system support, equipment deployment, and ensuring operational continuity across all sites.
If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our IT Support Technician opportunity.
Requirements
The IT Support Technician will ensure that:
· Escalated IT issues are resolved effectively to ensure continuity of operations
· IT systems and endpoint devices are configured, deployed, and maintained to meet organizational standards
· IT infrastructure support is coordinated effectively with internal leadership and external partners
· IT equipment lifecycle activities are executed efficiently to support operational needs
· After-hours and critical support needs are addressed in a timely and effective manner
Education and Experience Required:
· Associate degree in IT or equivalent experience required
· Minimum of 2 years of hands-on IT support experience
· Valid driver’s license and reliable transportation
Skil
📌 IT Support Technician (Italia)
🏢 Anthony L. Jordan Health
📍 Italia
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