Responsibilities
Provide exceptional customer support to Italian-speaking clients via phone, email, and chat
Address customer inquiries, concerns, and feedback in a timely and professional manner
Assist clients in navigating our services and products, ensuring an outstanding user experience
Collaborate with other departments to resolve complex issues and improve service delivery
Maintain accurate records of customer interactions in our CRM system
Identify and escalation any potential issues or trends to management for resolution
Contribute to team projects and initiatives aimed at improving customer satisfaction
Requirements
Fluency in Italian and working proficiency in English; additional languages are a plus
Previous experience in customer service or support roles is highly desirable
Excellent communication and interpersonal skills with a customer-first mindset
Strong problem-solving abilities and a positive attitude towards challenges
Ability to work independently as well as part of a diverse team
Familiarity with CRM systems and customer support software is an advantage




Willingness to relocate to Greece and embrace a new culture
Benefits
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
Professional growth & development opportunities
Career growth opportunities in a renowned global company
International & diverse work environment
Competitive performance bonuses
Monthly salary range from €1200 : €1500
14 monthly salaries per year
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Referral Program: Bring your friends and receive great bonuses
Free Greek language courses
Work for a Great Place to Work-Certified Company
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned br

📌 Italian Customer Client Support in Sunny Greece (Bari)
🏢 Altro
📍 Bari