Role Overview
Harvey's Legal Engineer - Product Specialist is an experienced lawyer from a top‐tier firm who leverages legal expertise to help customers integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long‐term expansion and renewal. The role collaborates closely with Customer Success Managers and Account Executives to drive all facets of the post‐sales strategy, building consultative relationships with law firm partners, associates, innovation teams, and in‐house counsel at private equity firms and Fortune 500 companies. The specialist acts as a trusted advisor on how Harvey's AI solutions can enhance legal effectiveness and efficiency.
What You'll Do
Build trusted relationships with law firm and in‐house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform.




Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer's lens.
Monitor usage trends and identify at‐risk accounts or untapped opportunities, working cross‐functionally to re‐engage users and showcase new or underutilized capabilities.
Contribute to customer‐facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by de

📌 Legal Engineer, Product Specialist (Turbigo)
🏢 Altro
📍 Turbigo