PURPOSE OF THE JOB
Seasonal Sales Assistant to join our amazing team at Christian Dior Couture in Capri.
As Dior Ambassador, the Sales Assistant's responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.
Job responsibilities
YOUR IMPACT
We can implement valuable actions and strategies covering the following areas of responsibilities:
SALES
Achieve sales objectives through the effective use of sales techniques
Demonstrate strong product expertise, engage clients through the details and stories of our products
Know the daily objectives and Key Performance Indicators (KPI)
Identify customer expectations and advise them on products as well as add-on sales
Provide a retail ceremony to all customers and go to an extra mile
Understand how to handle customer database and clienteling
MANAGEMENT OF THE RELATIONSHIP WITH CLIENTS
Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication




Develop local and international client book with the ability to recruit and develop top clients
Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the vantaggi of the business and the client
BACK-OFFICE SUPPORT
Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
Elaborate and supervise product feedback
Preparation of a delivery and of the essential elements for the products' packaging and wrapping.
Profile
WHAT YOU CAN BRING
Requirements:
Preferred Experience of 2/3 years in fashion and luxury boutiques.
Knowledge of the products and the selling techniques.
University education or a Fashion school degree.
English (C1-C2) is mandatory (other languages are a plus).
Office 360 and other basic knowledge of digital software.
Soft & Interpersonal skills :
Ambition to grow in luxury retail and take u

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