EstiaTech - Passion for Technology is seeking a Service Manager (IT and Digital Transformation) to lead IT service operations in Rome. The role focuses on defining SLAs, KPIs, and operational processes to manage incidents, service requests, and changes, while coordinating the service team across internal and external groups.
The ideal candidate brings an engineering or IT background, cloud experience, ITIL knowledge, and strong analytical skills to improve end-user experiences and customer
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📌 IT & Digital Transformation Service Manager (Roma)
🏢 Altro
📍 Roma
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