Job Purpose In the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The Team Manager is responsible for ensuring the team demonstrated exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values. Responsibilities Sales Performance and KPIs Partnership with store management to enhance sales performance, consistently achieve goals and identify strategies to ensure performance standards are exceeded Analyse store performance as well as KPIs, reporting current business trends, as well as competitor performance,



to ensure further business growth Lead and support all activities to achieve store objectives Build and nurture familiarity with the local external environment; customers, personal shoppers, competitors, local events, third parties and talent Lead a high performing customer facing and service oriented team, setting performance targets and driving productivity Be the brand ambassador and serve as a specialist for all product categories by exhibiting passion for the Burberry brand and strong product knowledge Perform with high integrity in company compliance Client Management Be a role model to the rest of the team in offering an excellent client experience, demonstrating passion for product, styling and ultimately selling Be engaged in constantly developing long:term relationships with top clients Demonstrate leadership by playing an active role on the shop floor through client engagement and promoting brand awareness Monitor CRM database reporting in order to: Assist in the execution of company CRM initiatives Capture mea

📌 Team manager: milan santandrea... (Italia)
🏢 Jobbydoo
📍 Italia