Company Description
Villa Costanza Boutique Hotel is a stylish, intimate hotel located in Resistente dei Marmi, offering guests a refined and relaxing coastal experience. The property focuses on personalized service, elegant design, and a welcoming atmosphere for leisure and business travelers. Team members are encouraged to provide attentive, high-quality service that reflects the hotel’s boutique character. Working at Villa Costanza means joining a small, collaborative team dedicated to creating memorable stays for every guest.

Role Description
The Front Desk Receptionist is a full-time, on-site role based at Villa Costanza Boutique Hotel in Forte dei Marmi. This position is responsible for greeting guests, managing check-in and check-out procedures, handling reservations, and responding to inquiries in person, by phone, and via email. Day-to-day tasks include processing payments, maintaining accurate guest records, coordinating with housekeeping and other hotel departments, and providing information about hotel services and local attractions.



The receptionist ensures a smooth front desk operation, addresses guest needs promptly, and supports a welcoming, professional environment in the lobby area.

Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and courteously with guests and colleagues.
- Experience with receptionist duties and phone etiquette, including managing calls, messages, and reservations.
- Solid clerical skills, such as data entry, record keeping, and handling basic administrative tasks.
- Ability to work on-site full-time, including weekends or holidays as needed, and collaborate effectively with a small hotel team.
- Previous front desk or hospitality experience, familiarity with hotel management or reservation systems, and proficiency in common office software.
- Reliability, attention to detail, problem-solving skills, and a professional appearance and demeanor.
- Fluency in Italian and go

📌 Front Desk Receptionist (Forte dei Marmi)
🏢 Villa Costanza Boutique Hotel****
📍 Forte dei Marmi