We are EssilorLuxottica, a global leader in the design, manufacture and
distribution of ophthalmic lenses, frames and sunglasses. The Company brings
together the complementary expertise of two industry pioneers, one in advanced
lens technologies and the other in the craftsmanship of iconic eyewear, to
create a vertically integrated business that is uniquely positioned to address
the world’s evolving vision needs and the global demand of a growing eyewear
industry.
With over 180,000 dedicated employees in 150 countries driving our iconic
brands, our people are creative, entrepreneurial and celebrated for their unique
perspectives and individuality. Committed to vision, we enable people to “see
more and be more” thanks to our innovative designs and lens technologies,
exceptional quality and cutting-edge processing methods. Every day we impact the
lives of millions by changing the way people see the world.

Your Role

As an intern in our Logistics Customer Service team, you will support the senior
team members in the daily coordination of order management and logistics




customer service activities across different business functions. This internship
offers the opportunity to gain hands-on experience in an international
environment, developing analytical, organizational, and problem-solving skills.

Working closely with Supply Chain, Logistics, Customer Service, Marketing, PR,
and external partners, you will contribute to ensuring the smooth execution of
operational processes, supporting order management activities, monitoring
deliveries, resolving operational issues, and participating in process
improvement initiatives.

Main Responsibilities

* Support the handling and monitoring of customer orders, ensuring timely
processing and follow-up;
* Assist in the coordination of logistics activities, deliveries, returns, and
warehouse-related issues for marketing material;
* Monitor shipments and proactively support the resolution of transportation
and delivery exceptions;
*

📌 Logistics Customer Service Internship (Agordo)
🏢 EssilorLuxottica Group
📍 Agordo