At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.
This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.
Customer Management:
- Take ownership of one or multiple highly complex customer accounts
- Build long-term relationships at the executive and operational levels
- Resolve project issues including timeline, budget, and scope
- Provide regular project communication and status reporting
- Project quality to ensure customer satisfaction and ROI
- Grow the business from a sales and revenue perspective at the assigned accounts
- Manage customer delivery
Team Management:
- Build and manage a team of high-caliber planning practitioners including functional subject matter experts, engagement leads, and implementations consultants
Peer Relationships:
- Work closely with R&D; to communicate field-level insights and customer issues
- Help define functional requirements across disparate projects
- Work closely with the marketing team for specific customer events and press releases
Practice Management:
- Financial/business planning annual/quarterly/monthly revenue forecast
- Capacity/resource planning hiring plan to meet foretasted consulting staffing requirements
Thought Leadership:
- Act as o9's thought leader in the planning domain
- Support marketing activities as required
Customer Expansion and Sales:
- Responsible for expanding the customer account for future sales
- Accountable for the profit, margin, and pricing for consulting services
- Oversee the invoicing and credit terms for managed cl
📌 SVP Client Management (Italia)
🏢 o9 Solutions Solucoes EM Software
📍 Italia
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