POSITION OVERVIEW
Embrace & demonstrate the Ralph Lauren Philosophy & values.
Play a strategic role in directing the store team to consistently deliver a memorable RL customer experience to an exceptional level.
Inspire, empower, lead and motivate the development of the store team.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Greeting customers and delivering excellent customer service.
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages.
- Cleaning and sanitizing work areas, utensils and equipment.
- Cleaning service and seating areas.
- Describing menu items and suggesting products to customers.
- Servicing customers and taking orders.
- Ordering, receiving and distributing stock supplies.
- Receiving and processing customer payments.

EXPERIENCE, SKILLS & KNOWLEDGE
- A happy, friendly personality.
- Customer service skills and knowledge.
- High level of attention-to-detail.
- Good level of literacy and numeracy.
- Enthusiasm to develop your skills and knowledge.
- Adaptable to change and willing to embrace new ideas and processes.
- Ability to work unsupervised and deliver quality work.
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📌 Barista (Italia)
🏢 Ralph Lauren
📍 Italia