As a Sales Ambassador in our Serravalle store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Brand Ambassador
Excite and install passion and pride for the brand
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
General Store VM/ Client Management
Reflect the visual merchandising guidelines promoting the brand image
Enhance customer service standards in store to ensure the best client journey
Sales/ Business Monitoring




Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
Process the sale in a confident and professional manner
Gather the client’s CRM details to enlarge your client book
Update yourself on all product lines through research
A minimum of 2 years’ experience in sales in a luxury, high fashion environment
Passion for fashion and sales
Excellent personal presentation – a Marc Jacobs Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage

📌 Sales Ambassador (Italia)
🏢 Lvmh Group
📍 Italia