DUTIES INCLUDE:
- Perform mechanical, tribological, and profilometry testing on provided samples.
- Perform instrument calibration procedures.
- Analyze and report all test findings.
- Prepare, document and organize samples for testing.
- Provide customers with high-level technical support via phone, e-mail, or in person.
- Perform installation of Nanovea metrology instruments.
- Provide operational training for Nanovea metrology instruments, both internally and externally.
- Track and report issues with metrology instruments to quality advancement and improvement manager and development team.
- Troubleshoot and repair damaged or malfunctioning metrology instruments.
- Maintain Nanovea laboratory instruments.
- Support sales team with technical expertise on Nanovea metrology instruments.
- Create and organize technical documentation to support the sale of metrology instruments.
- Perform other duties as assigned by manager.

REQUIREMENTS:
- Strong written and verbal communication and presentation ability.




- English speaking and writing level C2 or C1.
- Excels in critical thinking, dexterity, spatial reasoning, problem-solving and multi-tasking.
- Keen attention to detail and organization.
- Knowledge of the Microsoft Office Suite.
- Able to lift 50+ lbs.
- Ability to travel domestically and internationally up to 50% of the time.
- Succeeds in self-management.
- Knowledge of assembling, troubleshooting, or repairing electrical or mechanical assemblies.

QUALIFICATIONS:
- Preferred License/Bachelor’s in Materials, Electrical, or Mechanical Engineering.
- Preferred Italian speaking and writing level > B1
- Other languages speaking and writing level > C2 a plus.
- Preferred 1– 3 years of related experience in Customer Service or Client Management.
- A valid passport.
- A valid driver’s license.

Main Office Location: Nanovea SRL, Rivalta di Torino – Turin ITALY
J-18808-Ljbffr

📌 Technical Sales Support Engineer (Italia)
🏢 Nanovea
📍 Italia