Job Description

We are looking for Network Technicians to provide onsite IT and network support at the locations of a leading international retail client.

This is a freelance, on-demand opportunity. Assignments will be allocated based on your geographic location and availability.

Key Responsibilities

* Provide onsite IT and network support at customer locations.

* Diagnose and resolve network and connectivity issues.

* Install and replace routers, switches, Wi-Fi access points, and other IT equipment.

* Perform hardware upgrades and break/fix support.

* Complete service reports and update support tickets after each intervention.

* Collaborate with remote support teams to resolve technical issues.

Requirements

* Minimum 2 years of experience in onsite IT support or network support.

* Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN

* Experience with networking equipment from Cisco, HP,



Aruba, Fortinet, or equivalent vendors.

* Excellent troubleshooting and communication skills.

* Valid driver's license and willingness to travel.

* Fluent in talian.

* Good command of English(mandatory).

Preferred Qualifications

* CCNA, CompTIA Network+, or an equivalent networking certification.

* Experience providing IT support for retail stores or retail environments.

What We Offer

* Flexible freelance engagement with on-demand assignments.

* Competitive compensation for each service intervention.

* Regular assignment opportunities with customers.

* The opportunity to work with a leading international retail organization.

* Potential for a long-term working relationship.

📌 Desktop Support Specialist (Palermo)
🏢 Sharp Brains Solutions
📍 Palermo