Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team
- The Digital Store E-Commerce Personalization Specialist supports QVC Italy and leads personalization and UX optimization activities across web and app improving customer experience, conversion, and digital performance.

Where You'll Work
- This role is hybrid and require presence at our offices in Brugherio (MB) for several days each month (office days are predetermined and standard across the company).
- This is a tempo pieno – permanent contract.

What You'll Do

Reporting to the Digital Store Manager, you will be responsible for :
- End-to-End Personalization Ownership: l eading the strategy, implementation, and quality control of all digital store s personalization initiatives across the digital customer journey to improve customer experience,



conversion and commercial performance s .
- Strategy & Test Coordination: p artnering with Digital Store, Content, and A/B t esting teams (locally and internationally) to build and coordinate personalization calendars and tailored customer experiences.
- Scaling Tests & Uniqodo voucher promotion s upport: t ransitioning successful tests into daily operations supporting the Retention team with the Uniqodo platform to plan and deploy onsite voucher campaigns based on web promos or customer behavior.
- Homepage & App Optimization: c ollaborating with the Store Programming and Trading teams to design personalization strategies for key pages (Homepage, Category pages, etc., and the App ) to drive sales and category goals.
- Segment & Platform Relevance: e nsuring high-value, personalized content is delivered across all platforms, tailored to specific customer segments .
- Approval & Performance Analysis: a cting as the final sig

📌 Digital Store E-Commerce Personalization Specialist (Brugherio)
🏢 Qvc
📍 Brugherio