Sheraton Lake Como, nestled in the breathtaking surroundings of Lake Como in the Lombardia region, is a premier destination for luxury and relaxation. The hotel features 135 elegantly designed guestrooms, including suites with marble bathrooms and picturesque views. Guests can enjoy exquisite dining experiences at two restaurants, including a Michelin-starred establishment, and unwind at the lush green park, outdoor pool, or adults-only SPA. This is a full-time, on-site role for a Front Office Agent at Sheraton Lake Como in Como, Italy. The Front Office Agent will be responsible for welcoming guests, managing check-in and check-out processes, handling inquiries, assisting with reservations, and providing exceptional customer service to ensure guests have a seamless and memorable experience.
The role also includes supporting front office operations and collaborating with other departments as needed.
Proficiency in Receptionist Duties, Check-in processes, and general Front Office operations
Strong skills in Customer Service, with a focus on creating a welcoming and customer-centric environment
Knowledge of multiple languages, particularly Italian and English, is a strong plus
Previous experience in the hospitality industry or in a similar position is beneficial
Proficiency in hotel management software and basic computer skills are an advantage
📌 Backoffice Agent (Italia)
🏢 Sheraton Lake Como
📍 Italia
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