Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.
Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.
Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.
CHEF DE RANG
Mandarin Oriental, Lago di Como’s Chef de Rang is in charge of assisting guests in a proper and professional manner, ensuring that quality and service standards are met and surpassed at all times.
Duties And Responsibilities
Proactively welcome and greet all guests and visitors to the F&B; outlet
Professionally seat guests offering them menus and drinks
Provide explanations of the menu and recommend wine as appropriate
Address special guests’ preferences as recorded in guests’ history profiles
Handle guests’ complaints in a highly professional manner
Ensure that all equipment, crockery,



cutlery and glassware are cleaned regularly and to a high standard
Anticipate guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
Maintain high team focus by showing co-operation and support to all the colleagues
Attend daily meetings
Perform any other reasonable duty as required by management
Adhere to Safe & Sound procedures regarding Health & Safety and HACCP standards
Requirements
Mandatory:
Minimum 5-years experience within a luxury resort/hotel’s outlet
Proficiency in English, Italian and an additional language
Able to multitask and manage time
Excellent guest service attitude
Passionate about food & beverages
Charming and outgoing personality with excellent manners and communication skills
Team-work skills and attitude
Willing to attend training sessions as provided by management to dev

📌 Chef de Rang con Inglese (Italia)
🏢 Mandarin Oriental Hotel Group
📍 Italia