Quality Governance & Compliance: ensure compliance with ISO 9001, ISO 13485, and other national and international regulations.
Training & Competence: Deliver or coordinate mandatory quality training; KPI & Reporting: Track and report site quality metrics, including complaints, CAPA, nonconformances, inspection findings, FCAs, etc.
Cross‑functional Support: Collaborate with business functions (Operations, Regulatory, Commercial) to ensure smooth operational execution and risk mitigation. Field Service Oversight: Ensure field service procedures follow QMS and risk management.
Monitor storage, shipment, cold‑chain (if applicable), and product integrity.
Customer Feedback Integration: Ensure complaints, returns, and feedback from field service/sales are captured in QMS.
Regulatory Compliance: Oversee labeling, documentation, and local regulatory requirements for shipped devices.
KPI Monitoring (Commercial): Track delivery quality, field service incident rate, and customer satisfaction metrics.
Adapt approach and demeanor in real time to match the shifting demands of different situations.




Making good and timely decisions that keep the organization moving forward.
Cultivates Innovation: Creating new and better ways for the organization to be successful.
Employment Terms and Compensation The position is offered under the Italian National Collective Bargaining Agreement for the Commerce sector (CCNL Commercio) , with a Gross Annual Salary (RAL) ranging from €35,000 to €45,000 , paid over 14 monthly and consisting of both a fixed and a variable component. The final compensation package will be determined based on the candidate’s professional experience, acquired skills, and demonstrated level of autonomy, ensuring alignment with the role and the company’s internal equity principles.
Benefits
Employee Benefits
Mentoring programs, personalized career plans, and regular performance reviews to support professional development.
A paid day off on your birthday to celebrate your sp

📌 Quality Specialist Project (Italia)
🏢 Olympus
📍 Italia