17 ago
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accelleron
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Italia
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best‑in‑class products, services, and solutions that are mission‑critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting‑edge technology, deep expertise, and smart solutions. Act as the primary point of contact between customers and the service team, handling inquiries, resolving issues, and providing updates on service requests
Coordinate and schedule service appointments, ensuring timely allocation of resources and adherence to service timelines
Maintain accurate records of service activities, including service requests, work orders, and client communications, to facilitate smooth workflow and accountability
Conduct follow‑up calls or surveys to ensure customer satisfaction, address any concerns, and identify opportunities for improvement in service delivery
Provide administrative assistance to the service team, including data entry, report generation, and coordination of meetings or training sessions
Bachelor’s degree in mechanical or naval
Internships or coursework related to customer service or project coordination is a plus
Good verbal and written communication skills (Italian and English language) are essential for interacting with customers and internal teams effectively
Meticulous attention to detail to ensure accuracy in documentation and service scheduling
Basic proficiency in MS Office Suite (Word, Excel, Outlook) and familiarity with customer relationship
📌 Disability Services Manager (Italia)
🏢 accelleron
📍 Italia