THIS IS NOT REMOTE FROM ITALY. IT IS ONSITE IN BULGARIA.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Location:
Sofia, Bulgaria.

Work Model:
On-site

Required Languages:
Italian + English

Gross Salary:
1.500 € + productivity bonuses.

About the Role:

We are hiring an Italian-speaking Customer Service Representative to support an international brand in
Sofia, Bulgaria
We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

1.
Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.





Requirements:

1. Fluency in Italian and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

Benefits:

1. Competitive monthly salary.

2. Relocation package.

2. Health coverage and various employee benefits.

3. Comprehensive training provided by certified trainers.

4. Opportunities for professional development and career advancement.

5. Special events and corporate social responsibility initiatives.

How to apply
:

Send CV to [email protected] or WhatsApp +44 7848 147319

📌 Trasferisciti e lavora in Bulgaria – Addetto/a al Servizio Clienti | Bonus di benvenuto di 1.500 € (Italia)
🏢 Linderen
📍 Italia