PCCW Global is a leading international communications service provider, delivering state-of-the-art mobility, voice, and data solutions to multinational enterprises, telecommunications partners, and cloud/application service providers. With an extensive network spanning over 3,000 cities in 160+ countries across 5 continents, our global reach, combined with localized expertise, ensures best-in-class connections across Africa, the Americas, Asia Pacific, Europe, and the Middle East.
Our network portfolio includes integrated communications services, such as connectivity and applications, all tailored, integrated, and orchestrated by the Console Connect platform.Console Connect is a Software Defined Interconnection® platform that enables users to self-provision private, high-performance connections within a global ecosystem of enterprises, networks, clouds, SaaS,IoT, and application providers. Accessible from 800+ data centers in 50+ countries, the platform is integrated with major hyperscale cloud providers, including AWS, Google Cloud, IBM Cloud, Microsoft Azure, Oracle and Alibaba Cloud.



Users can access a wide array of native and third-party solutions via the Console Connect portal or API.

As the Manager of Cloud Operations & Platform Support, you will be the guardian of our cloud ecosystem’s stability, scalability, and performance. You aren’t just "managing" a team;you are orchestrating a high-stakes environment where uptime is the gold standard and continuous improvement is the cultural norm.
You will lead a team of talented engineers, serving as the bridge between technical execution and strategic business goals. Whether you’re acting as the Incident Commander during a critical outage or steering the team toward CMMI maturity, your focus remains on delivering a seamless, high-quality experience for our stakeholders.

Core Responsibilities
1. Operational Excellence & SLA Management

Ticket Lifecycle: Oversee the validation, categorization, and assignment of all

📌 Cloud Operations Manager (Ascoli Piceno)
🏢 hktservice
📍 Ascoli Piceno