Nestled along the western shore overlooking the Bellagio mountains, The Lake
Como EDITION combines striking design and Italian warmth with a sophisticated
luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor
restaurants and bars, a unique floating pool, and a spa sanctuary deliver an
unforgettable escape.
JOB SUMMARY
Helps drive company values and philosophy and ensures all training and
development activities are strategically linked to the organization’s mission
and vision. Works with property leadership team to identify and address employee
and organizational development needs. The position is responsible for ensuring
effective training is in place to enable the achievement of desired business
results. Training programs focus on a variety of topics, including product
knowledge, company philosophy, and customer service and leadership skills.
Conducts need assessments, designs and develops training programs and
facilitates the delivery of both custom and corporate training programs.
Measures the effectiveness of training to ensure a return on investment.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Human Resources, Hotel and
Restaurant Management, Hospitality, Business Administration, or related major; 2
years' experience in the human resources or related professional area; certified
trainer.
OR
• 4-year bachelor's degree in human resources, Hotel and Restaurant Management,
Hospitality, Business Administration, or related major; certified trainer; no
work experience required.
CORE WORK ACTIVITIES
Administering Employee Training Programs
• Promotes and informs employees about all training programs.
• Displays leadership in guest hospitality, exemplifies excellent customer
service and creates a positive atmosphere for guest relations.
• Helps employees identify specific behaviors that will contribute to service
excellence.
• Ensures employees receive on-going trai
📌 Learning & Development Manager - The Lake Como EDITION (Noicattaro)
🏢 Marriott
📍 Noicattaro
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