Overview
Who are we?
aparto is an accommodation and student experience provider, we want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to constantly improve. To take feedback from our teams, our residents and our business partners. We aim to provide safe, fun places to live and work.
Responsibilities
Role Profile
Based in our new Student Accomodation in Bologna, the Receptionist is a key role for the success of our residences. You’ll be part of the exciting opening of a brand new aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.
You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties:



you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.
General reception and administration duties
Make sure Health & Safety requirements are meet on site
Answering incoming calls and following-up potential sales
Undertaking viewings of the show flat
Assisting in writing reports and analysis data
Liaising with head office to confirm number of viewings and bookings
Forwarding application forms to interested students
Providing potential students with useful information on the local area
Daily update of the site Social Medias (Face book- Twitter- Instagram)
Able to create, organize and manage events on site during the academic year
Qualifications
Person Specification
Trustworthy and reliable
Able to work in shift
Knowledgeable of issues affecting students
Able to work on own initiative or as part of a team
Self-motivated with good communication skills
Customer-focused and computer literate
Knowledgeable of issues

📌 Receptionist (Bologna)
🏢 Hines
📍 Bologna