Content & Community Manager (Turbigo)

Content & Community Manager (Turbigo)

17 ago
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Altro
|
Turbigo

17 ago

Altro

Turbigo

Position
We are looking for a Content & Community Specialist who combines editorial thinking, platform expertise, and community management skills to help create meaningful conversations between brands and people. Responsibilities
Editorial Planning
Develop monthly and always‐on editorial calendars across social media platforms under the guidance of a Senior Content Manager.
Translate campaign strategies into channel‐specific content plans.
Identify reactive and proactive content opportunities based on trends, cultural moments, and community insights.
Ensure consistency in tone of voice and adherence to platform best practices across all content.
Community Management
Manage day‐to‐day interactions across brand social channels.
Moderate comments and conversations while maintaining each brand's tone of voice.
Escalate sensitive issues or potentially critical conversations when necessary.
Transform community feedback into actionable insights for the wider team.
Identify recurring questions, behaviours, and opportunities to improve engagement.
Content Development
Create captions,



copy, and social‐first content when required.
Prepare briefs for creative, design, and motion teams regarding editorial assets.
Collaborate throughout the entire content production process, from briefing to publishing.
Support influencer and creator activations from an editorial perspective.
Ensure content is optimised for each platform and audience.
Cross‐Functional Collaboration
Work closely with Creative, Strategy, Account, Media, PR, and Data teams.
Align editorial plans with campaign objectives and paid media strategies.
Contribute to brainstorming sessions with platform expertise and a social‐first mindset.
Coordinate with Project Managers to ensure timely project delivery.
Reporting & Insights (in collaboration with the Analytics Unit)
Monitor content performance and community health.
Produce regular reports highlighting key learnings and optimisation opportunities.
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📌 Content & Community Manager (Turbigo)
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