Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today
creates exclusive products including watches, jewelry, writing instruments and
leather goods which reflect our high demands with respect to culture, quality,
design, tradition and craftsmanship. With more than 25 subsidiaries and 600
boutiques MONTBLANC is present all over the world.

For our Milan boutique in via Montenapoleone, we are looking for a distinguished
Client Advisor.

They will play a pivotal role in maximizing boutique performance. This will be
achieved through exceeding sales targets and strategic objectives, while
consistently delivering an unparalleled client experience that embodies luxury
and sophistication.

How will you make an impact? You will:

• Drive sales performance by actively contributing to the daily sales process
and consistently achieving personal and boutique sales goals.
• Provide exceptional service to clients, offering expert advice and guidance in
product selection, and introducing complementary or alternative items to enhance
their experience.
• Manage payment processing,



including cash and card transactions, ensuring
accuracy and adherence to established procedures.
• Oversee the receipt and recording of substantial inventory deliveries,
maintaining meticulous records and organization.
• Cultivate and maintain strong relationships with local clients, leveraging a
deep understanding of the Milanese luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and
personalize the shopping experience.

How will you experience success with us?

• Proven experience in luxury retail, demonstrating a strong understanding of
the high-end market.
• Exceptional fluency in Italian and English is essential. Proficiency in
Spanish or Portuguese is highly desirable.
• Extensive knowledge of the Milan area, including local client preferences and
luxury market trends.
• Established network of local clients and connections within the Milanese
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📌 Client Advisor (Milano)
🏢 Richemont
📍 Milano