Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you'll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities

Handle customer inquiries for Italian speaking customers
Resolve complaints professionally to maintain high customer satisfaction
Accurately document all customer interactions in the CRM system




Collaborate with internal teams to improve product support and customer service processes

Requirements

Native-level fluency in Italian (both written and spoken) is essential
A minimum English proficiency of B2 is required
Strong communication and problem-solving skills
Comfortable using computers and willing to learn new software tools
Ability to work in a team-oriented environment
Willingness to relocate and live in Greece

Benefits

Competitive Monthly Salary,
2 Extra Salaries per year,
Monthly Performance Premio,
Fully Paid Relocation Package,
Continuous support during and before your relocation to Greece,
Fully Paid Training,
Positive international environment,
Health Insurance,
And Much More

📌 Italian Customer Agent for Online Market Platform | Work Remotely from Greece (Napoli)
🏢 Mercier Consultancy MD
📍 Napoli