We are on a mission to rethink how people live together by giving our community an environment designed to create memorable moments of life

.
We provide flexible, fully furnished accommodations through a network of sustainable and community-driven shared home
We currently have over 4.300 bedrooms in our portfolio spread between Brussels, New York, Paris, Madrid & Luxembourg, among other

Join our team as a Customer Experience Specialist ?

?
At Cohabs, we’re not just providing rooms, we’re creating homes and communities. We’re looking for a Customer Experience Special ist to own the full member journey in Italy and ensure every resident feels welcomed, supported, and at home throughout their s

doingOwn the end-to-end member experience in Italy, from move-in to move-out, ensuring a seamless and memorable journey for every me
Act as the main point of contact for members, handling requests, resolving issues, and coordinating with contractors, suppliers,



and internal teams to deliver fast and effective solut
Support occupancy and sales efforts by helping prospective members discover the Cohabs experience and find the right
Build and nurture thriving communities through events, local initiatives, member engagement activities, and continuous feedback collection to improve the living experi

ng forPrevious experience in customer experience, hospitality, property management, real estate, community management, operations, events, sales, or a fast-paced startup enviro
Excellent communication and stakeholder management skills, with the ability to coordinate members, suppliers, contractors, cleaners, and internal
teams.Fluent in Italian and English; French or Spanish is a strong
Permanent

contract

📌 Specialist Services Administrator (Italia)
🏢 Cohabs
📍 Italia